2. PMS Integrated Properties

How to set NightsBridge as your channel manager on Booking.com

The process of linking your Booking.com property listing to NightsBridge is initiated from within the Booking.com Extranet.

Select to connect to NightsBridge

Log into Booking.com using the following link: https://admin.booking.com/

  1. Click on the 'Account' icon in the top right corner.
  2. Select 'Connectivity provider' from the drop down menu.

On the Connectivity provider page:

  1. Click in the 'Search' button to display the search bar and type in 'NightsBridge'
    'NightsBridge will appear as an option to select.
  2. Click on 'NightsBridge'

Confirm what you want updated via NightsBridge

Here you are able to select the information shared between Booking.com and NightsBridge.

We recommend leaving the default selections already selected and that you include the Extranet access.

  1. Select (tick) the box 'Extranet access' to grant NightsBridge access to the Booking.com Extranet.
    This allows NightsBridge to troubleshoot and solve issues faster. This access can be changed at any time via the Booking.com Extranet.
  2. Click on the 'Connect' button.

Request summary

  • The request summary will display.
  • You can now click on 'Go to the Booking.com Extranet'.

Connection Management

You will be directed to the Connection management screen.

Note that the connection will indicate that it is pending until it is accepted by NightsBridge.

The request will be sent to NightsBridge

The connection request will be sent from Booking.com to NightsBridge.
The NightsBridge Connectivity Team will review your request.

  • Should the Connectivity Consultant need confirmation on the room mapping (linking the rooms on NightsBridge to the relevant rooms on Booking.com), they will reach out to you.
  • Should there be no uncertainty, you will receive an email from the Connectivity Team confirming that the mapping to Booking.com has been completed and activated.

Please note:
Until you receive confirmation from NightsBridge that the connection has been activated, you will need to manually capture any bookings received from Booking.com.

Connection confirmation via the Booking.com Extranet

Once activated, confirmation of the connection is visible within the Connection management page of the Booking.com Extranet.

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