Refunds
LekkeSlaap will notify you directly if the guest needs to cancel their booking and whether or not a refund is due.
- LekkeSlaap handles refunds with guests, and resolves them directly with the property.
- Refunds work according to your cancellation policy.
- Cancel the booking on your calendar as soon as you have dealt with the cancellation/refund so this unit can be sold online again.
- If LekkeSlaap has already paid you for the booking and a refund is due, you will need to refund LekkeSlaap who will then refund the guest.
- Please contact LekkeSlaap directly regarding any refund related queries.