Guest facing website: https://www.travelground.com / https://www.lekkeslaap.co.za
Contact details:
- E: [email protected]
- T: +27 (0)86 002 2104
What do YOU need to do from here?
- Any changes to your photos and content has to be updated on the website directly.
- Load any specials and additional fees (admin, cleaning, breakage) on the website directly.
- Respond to booking enquiries with a quote as quickly as possible.
- Activate "Auto Quote" function if you don't want to manually respond to enquiries.
- If a guest makes changes to a booking on TravelGround remember to update the booking in NightsBridge
- TravelGround accepts Campsite room types
How booking payments work:
- You pay 15% commission on bookings.
- TravelGround takes a deposit payment from the guest (according to your policy) and pays this over to you minus their commission on the full amount.
- TravelGround will either pay the deposit over to you once they've receive the funds, or 7 days before arrival, set this up on TravelGround directly.
- The balance of the booking can either be taken by TravelGround or by you, set this up on TravelGround directly.
- Any payment queries need to be taken up with TravelGround directly.