Destini bookings are confirmed when a voucher is received. Payment is handled through NightsBridge Pay on the day of departure and makes payment to you 24-48 hours later. NightsBridge will create an invoice on your behalf and this is sent to Destini.
Payments
Requirements for automatic payment
Payment can only be made automatically if:
- The booking is live (not cancelled on your calendar).
- NightsBridge has received confirmation that voucher has been issued by Destini.
- Property has received voucher via email from Destini.
Automatic payment process
- At 05:00 (SAST) on the day of the guest departure, NightsBridge Pay automatically transact the Destini lodged card or the corporate client's card for the original booking amount - as per voucher.
- NightsBridge Pay will then pay out the booking amount, less the Destini commission and NightsBridge Pay fees, to you within two (2) working days.
Failed payments
- If payment fails, NightsBridge will notify Destini.
- Destini will address the failed payment issue.
- NightsBridge Pay will keep attempting to process the payment for the booking each morning at 05:00 (SAST) until the payment is successful.
Prepayments
- Prepayment from Destini is not available. Payments are processed on the day of departure.
- These flexible payment terms are provided within the conditions agreed to when opting-in to the Corporate & Agents marketing group.
Trace payments
Please look at our article on how to see a breakdown of payments made to by NightsBridge if would like to trace your payments.
Invoices to Destini
Invoices
- For each successful booking payment, NightsBridge generates an invoice on your behalf and sends it to Destini.
- These invoices are available within the 'Channel Invoices' tab, in the 'Payment & Invoices' section on NightsBridge.
Invoices for extras or allowances
- Destini will pay for each booking based on the total at the time of booking.
- Any updates to amounts after the booking is made will not be reflected in what NightsBridge Pay will swipe from Destini.
- If there are any additional charges, you will need to invoice Destini directly for these.
Use the below information on the invoice:
Club Corporate Travel (Pty) Ltd
Darter Studio, Longkloof, Darters Road, Gardens, Cape Town, 8001
Vat no: 4730210988
- Email the invoice to [email protected].
- Destini will pay the outstanding amount directly to you.
Invoicing queries
- NightsBridge generates invoices on your behalf to Destini - these invoices cannot be edited/changed.
- Should Destini ask for an invoice to be amended, the change will need to be done by the property.
Please look at our article on how to change an invoice if need more information on this.