When setup for NightsBridge to accept payments on your behalf, NightsBridge Pay processes the booking payment immediately. The deposit can take 2-3 working days to reflect in your account.
A full breakdown of all payments processed by NightsBridge is available in the Payment Recon.
Navigate to Payments
You can reach the Payments page in two ways.
- From the Main Menu on the left, by clicking on 'Payments',
- or, select 'Payments & Invoices' on Home.
Select 'Payment Recon'
Select the 'Payment Recon' tab.
Click on the calendar to select a date range that you would like to see payments for.
View your payment details
Use the Transfer ID to match the payment on your bank statement.
If more than one payment is made in one day, we will batch the payments to avoid multiple bank transfer fees.
Other transactions you may see
You may come across transactions in the Payment Recon that show 'Journal for payment' or 'Service deduction'.
- A Journal can either be a reversal if you have asked us to use incoming transactions towards a reversal or a dispute deductions. If you need any help to understand which payment ID the Journal is for, don't hesitate to contact the NightsBridge Support Team: https://site.nightsbridge.com/contact/
- A Service Deduction is when you have opted into us automatically deducting your NightsBridge bill from incoming NightsBridge Pay transactions.
