2. PMS Integrated Properties

Club Travel Corporate: Payments and invoices

Club Travel Corporate bookings are confirmed when a voucher is received. Payment is handled through PayBridge on the day of departure and makes payment to you 24-48 hours later. NightsBridge will create an invoice on your behalf and this is sent to Club Travel Corporate.

Payments

Requirements for automatic payment

Payment can only be made automatically if:

  • The booking is live (not cancelled on your calendar).
  • NightsBridge has received confirmation that voucher has been issued by Club Travel Corporate.
  • Property has received voucher via email from Club Travel Corporate.

Automatic payment process

  • At 05:00 (SAST) on the day of the guest departure, PayBridge automatically transact the Club Travel Corporate lodged card or the corporate client's card for the original booking amount - as per voucher.
  • PayBridge will then pay out the booking amount, less the Club Travel Corporate commission and PayBridge fees, to you within two (2) working days.

Failed payments

  • If payment fails, NightsBridge will notify Club Travel Corporate.
  • Club Travel Corporate will address the failed payment issue.
  • PayBridge will keep attempting to process the payment for the booking each morning at 05:00 (SAST) until the payment is successful.

Prepayments

  • Prepayment from Club Travel Corporate is not available. Payments are processed on the day of departure.
  • These flexible payment terms are provided within the conditions agreed to when opting-in to the Corporate & Agents marketing group.

Trace payments

Please look at our article on how to see a breakdown of payments made to by NightsBridge if would like to trace your payments.

Invoices to Club Travel Corporate

Invoices

  • For each successful booking payment, NightsBridge generates an invoice on your behalf and sends it to Club Travel Corporate.
  • These invoices are available within the 'Channel Invoices' tab, in the 'View Payment & Invoices' section on NightsBridge.

Invoices for extras or allowances

  • Club Travel will pay for each booking based on the total at the time of booking.
  • Any updates to amounts after the booking is made will not be reflected in what PayBridge will swipe from Club Travel Corporate.
  • If there are any additional charges, you will need to invoice Club Corporate Travel directly for these.
    Use the below information on the invoice: 

Club Corporate Travel (Pty) Ltd 
Darter Studio, Longkloof, Darters Road, Gardens, Cape Town, 8001
Vat no: 4730210988

  • Email the invoice to [email protected].
  • Club Travel Corporate will pay the outstanding amount directly to you.

Invoicing queries

  • NightsBridge generates invoices on your behalf to Club Travel Corporate - these invoices cannot be edited/changed.
  • Should Club Travel Corporate ask for an invoice to be amended, the change will need to be done by the property.
    Please look at our article on how to change an invoice if need more information on this.

 

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