2. PMS Integrated Properties

Airbnb: Bookings and Availability

This article will help you understand how Airbnb and NightsBridge work when it comes to bookings and availability.

Airbnb has a unique connection into NightsBridge, and there is important information you need to know.

Bookings made on Airbnb

  • Guests can only book one room/unit at a time. 
  • Even if there is more than one room available for the dates, each room/unit needs to be booked separately.
  • Airbnb doesn't allow the guest to book more than one room/unit at a time. 

Cancelling and modifying bookings

When a booking is made on Airbnb via NightsBridge the booking cannot be modified on Airbnb. 

  • You can cancel a booking on Airbnb directly
  • When the booking is cancelled on Airbnb the booking will be automatically cancelled in your Nightsbridge calendar
  • If you are unable to cancel the booking please reach out to us.

Updating Availability to Airbnb

  • NightsBridge updates the amount of rooms available in the room type on a given day, to Airbnb.
  • This allows a different guest to book the listing, if a previous guest booked the listing on Airbnb for the respective nights and there is availability in the room type. 
    • E.g.) Guest 1 books the 1st and 2nd of Jan, Airbnb won't allow another guest to book the listing for those same dates, without the inventory update from NightsBridge. 
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