This tutorial will give an overview of:
- what a listing on Airbnb is
- how an Airbnb listing works compared to a Room Type listing (on other channels)
- how to find the listing on Airbnb
What is a listing?
- A listing is what a host sells, and guests book, on Airbnb.
- It can be a room, apartment, holiday home, etc.
- Each listing has its own independent page on Airbnb.
- If a host has more than one listing, each has its own page on Airbnb. This is unlike Booking.com where a property can have multiple room types displayed on their property page.
Listing setup.
- A listing on Airbnb matches to a room type on NightsBridge.
- The amount of listings on Airbnb should match the amount of room types on NightsBridge, so that NightsBridge can accurately update rates and availability for each listing, and accept bookings.
- There may be co-hosted listings that need to be managed directly on Airbnb, because Airbnb doesn't allow co-hosted listings to be managed by NightsBridge.
- Certain luxury listings can also form part of the Airbnb Luxe program. These listings can't connect to a channel manager. You can find more info here.
Booking and updates.
Availability
- NightsBridge updates the amount of rooms available in the room type on a given day, to Airbnb.
- This allows a different guest to book the listing, if a previous guest booked the listing on Airbnb for the respective nights and there is availability in the room type.
- E.g.) Guest 1 books the 1st and 2nd of Jan, Airbnb won't allow another guest to book the listing for those same dates, without the inventory update from NightsBridge.
Bookings
- Guests can only book one room/unit at a time.
- Even if there is more than one room available for the dates.
- Airbnb doesn't allow the guest to book more than one room/unit at a time.
Reviews
- Guests can write reviews on listings they have stayed at.
- Reviews are linked to both the listing and the host.
- Reviews for a guest stay will appear on the respective listing page.
- All the reviews the host received across their listings will be available on the host's page.
- Reviews can't be moved from one listing to another.
Finding a listing.
- You cannot search for a listing by its name on Airbnb.
- Airbnb only allows you to search for areas on their site.
- You can search for the "listing name + airbnb" on Google, to find a specific listing.
- If you know the listing ID, you can also find a listing by going to www.airbnb/rooms/xxxxx
- Replace the "xxxxx" in the URL above with the the listing ID.
- E.g. www.airbnb.com/rooms/46546516