2. PMS Integrated Properties

How to search for a chat on Guest Chat

You can search for a chat using either:

  • The guest's name, or
  • The 8-digit NightsBridge Booking ID.
  • Open Guest Chat.
  • Click on the search icon.
  1. Type in the guest's name or booking Id. In this example we will search using the guest's name to find the chat with Josh Peters.
  2. Guests which match the information you are typing will appear.

Click to open the chat.

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