2. PMS Integrated Properties

How to add notes to a message in Guest Chat

You can record information about the booking or guest in Notes in a chat.

Open the chat

  • Open Guest Chat.
  • Select a chat.
  • Go to the Notes section.

Add a Note

Click on the + icon next to Notes.

The Notes block will open.

  • Add a note.
  • Click to Save and close.
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