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How to reply to message on Guest Chat

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The guests can start a chat with you in Guest Chat and decides if they  want to communicate via WhatsApp or WebChat. You can then reply to the  message.

As a property, you cannot initiate a chat.

Please look at our tutorial on how you are notified about unread messages on Guest Chat if you need more information on that.

  1. Click on Open Guest Chat icon from the main menu.
  2. Select a Guest.


The chat will open.

  1. Type your reply.
  2. Click to Send your message.
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