A manual transaction is when you receive credit card details from the guest or the guest is present to settle their account and you process the payment for them on NightsBridge via PayBridge.
Access your Owner's Login
- If you need more information, please look at our articles on Owner's Login.
Find the booking for which you want to process payment
- Open the Booking Calendar in your Owner's Login.
- Find the booking for which you want to process payment.
View the booking details
- Click on the booking to view the booking details.
Click on the credit card link
- You will be asked if you want to create the credit card link with 3D Secure enabled.
- If you choose Yes, the credit card link will then create a 3D Secure link. With this link, the guest will need to enter an one time pin from their bank to confirm the payment. We suggest you always make use of the 3D secure option.
- If you choose No, this extra authentication step will not happen. If you know the guest and they are the cardholder, you may choose this option.
For non-3D Secure transactions, it is essential to collect the necessary documents. This is the signed PayBridge transaction slip and copy of the cardholder's ID/Passport/Drivers license.
Do you want to create a 3D Secure link?
What do you want to do with the Payment Link?
- Open the payment link and enter the guest's credit card details.
- Click to Continue.
You will be redirected to authorise the payment via 3D secure.
Authorise the payment via 3D secure
- Enter the pin that your guest receives from their bank.
Receive notification of the successful payment
- Confirmation of the successful payment will appear on your web page.
- Confirmation of the successful payment will also be sent via SMS and email.
- Copy the payment link from the URL bar in your browser.
- Paste the payment link in an email or SMS.
- Send the payment link to your guest.
What do you want to do with the Payment Link?
- Open the Payment Link and enter the guest's credit card details.
- Click the Continue button
Receive notification of the successful payment
- Confirmation of the successful payment will appear on your web page.
- Confirmation of the successful payment will also be sent via SMS and email.
Ensure that the cardholder signs the PayBridge transaction notification and you take a copy of the cardholder's ID/Passport/Drivers license. This serves as proof that the guest agreed to the deduction on their card.
- Copy the payment link from the URL bar in your browser.
- Paste the payment link in an email or SMS and send to your guest.
You will receive the PayBridge transaction notification via email once the guest completes the payment on the link.
For non-3D secure transactions, it is imperative to collect the necessary documents. This is the signed PayBridge transaction slip and copy of the cardholder's ID/Passport/Drivers license.