Once your BetterGuest connection is active, staying in touch with your guests is seamless and stress-free. You do not need to juggle separate browser tabs, remember extra web addresses, or log into external platforms.
Everything lives directly inside your NightsBridge system under one login, allowing you to check message schedules, review automated communications, and manage digital guest forms right from your main menu.
Here is a quick, simple guide to opening BetterGuest from inside NightsBridge.
Opening BetterGuest step by step
- Open the main menu: Log into your NightsBridge account to view your main dashboard.
- Select Guest Communication: From the main menu, click on Guest Communication.
- Start managing your messaging: The Guest Communication page will open directly on BetterGuest, giving you immediate access to your message templates, automated schedules, and guest communications.
What you can do once inside
From your BetterGuest dashboard, you can oversee your property’s guest communications at a glance:
- Review upcoming messages: Check which scheduled emails, WhatsApp messages, or SMS updates are lined up to go out for your arriving and departing guests.
- Manage digital forms: See completed pre-arrival registrations, dietary requirements, and special guest requests.
- Customise templates: Adjust your house rules, driving directions, or arrival details whenever you want to update your messaging.