Staying in touch with your guests—from answering quick questions before arrival to sharing local tips during their stay—helps travellers feel welcome and cared for. But managing separate communication channels manually can quickly eat into the time you want to spend with your guests.
If you are looking to connect guest messaging tools to your property, SmartHotel offers guest communication and chat services that work alongside your booking system. Expressing your interest in SmartHotel takes just a few clicks inside your NightsBridge Links Manager.
Here is a simple, step-by-step guide to requesting your link to SmartHotel.
Navigate to the Links Manager
To get started, head over to the Links Manager inside your NightsBridge setup.
(If you have not used the Links Manager before or need a quick refresher on where to find it, take a look at our step-by-step tutorial on how to connect to booking channels and partners on the Links Manager).
Request your link to SmartHotel
When your Links Manager page opens, setting up your request is quick and straightforward:
- Locate SmartHotel: On the Links Manager tab, scroll down until you find SmartHotel.
- Review terms: Click the Conditions and Payment Policy button to review the terms and pricing details.
- Accept the conditions: Tick the box next to 'I agree to all conditions and payment policy and request my link'.
- Confirm your request: Click Confirm.
What happens next?
As soon as you click confirm, the SmartHotel team is automatically notified of your interest. A representative from SmartHotel will reach out to you directly to discuss their service, answer any questions you may have, and assist you with setting up your connection.