Staying in touch with your guests should make hospitality simpler, not add technical worries to your day. While BetterGuest works quietly in the background alongside your NightsBridge calendar, you might occasionally need a helping hand with your automated messaging setups, custom rules, or message delivery.
Whether you have a specific question about your guest message flows or prefer browsing a comprehensive online guide, reaching the BetterGuest support team is quick and straightforward.
Here is a simple guide to contacting BetterGuest and finding their self-help resources.
When to contact BetterGuest directly
BetterGuest is your dedicated partner for automated guest communication, and their team is best placed to help you with:
- Automated guest messaging support: Fine-tuning your scheduled emails, SMS messages, and WhatsApp automations.
- Guest forms and communication rules: Adjusting smart forms, guest arrival questions, and delivery schedules.
- Specialised message troubleshooting: Investigating specific message delivery questions or technical settings.
BetterGuest support details and self-help guide
You can reach out directly to the BetterGuest team through the following channels:
- Telephone number: (021) 762 1409
- Email address: [email protected]
If you prefer exploring step-by-step walkthroughs at your own pace, visit the BetterGuest Help Site for a comprehensive getting started guide.