Staying in touch with your guests—from sharing arrival times and gate codes to sending thank-you notes—makes travellers feel genuinely cared for. But typing out the same messages over and over takes precious time away from running your property.
As our preferred partner for automated guest communication, BetterGuest connects directly with your NightsBridge calendar so your messages send automatically at the perfect moment. Requesting your connection to BetterGuest is quick, simple, and handled directly inside your Links Manager.
Here is a simple, step-by-step guide to requesting your link to BetterGuest.
Navigate to the Links Manager
To begin, head over to the Links Manager inside your NightsBridge setup.
If you haven't used the Links Manager before or need a quick refresher on where to find it, take a look at our step-by-step guide on how to connect to booking channels and partners: How to get connected to channels and our partners
Request your link to BetterGuest
Once the Links Manager opens, requesting your connection takes just a few clicks:
- Locate BetterGuest: On the Links Manager tab, scroll down until you see BetterGuest.
- Review terms: Click the Conditions and Payment Policy button to review the terms and pricing details.
- Accept the conditions: Tick the box next to 'I agree to all conditions and payment policy and request my link'.
- Confirm your request: Scroll to the bottom of the page and click Confirm.
Scroll down and click the 'Confirm' button.
What happens next?
As soon as you click confirm, the BetterGuest team is automatically notified of your request. A consultant will reach out directly to guide you through connecting your account, customising your templates, and getting your automated messaging up and running smoothly.