2. PMS Integrated Properties

How does PayBridge Lite work?

PayBridge Lite is a user-friendly and secure payment solution that can take online deposit payments.

A PayBridge Lite application with the details of costs is available at the end of this article.

Who should use PayBridge Lite?

  • Properties in South Africa with a check-in procedure that have a card machine, and would like to automatically collect the deposit for credit card payments.

What can PayBridge Lite be used for?

  • All  online deposit and virtual card payments.

How does PayBridge Lite work for deposits?

  • When a guest makes an online booking via credit card, PayBridge deducts the deposit payment as per the deposit policy the property entered in the NightsBridge setup. 
  • The property receives an email when PayBridge Lite attempts to process the card, indicating the amount processed and whether the payment was successful or not. 
  • If the card was declined, the property also receives an email. The property should reach out to guest directly to arrange payment, or wait for the guest to arrive to process payment on their card machine.  
  • PayBridge makes payment to the property within 2/3 business days of the transaction.

How does PayBridge Lite work for balance payments?

  • The property will get the balance when the guest arrives, and manually process payment on their card machine. 
  • If the property's card machine can process cards not present, they can send the guest the credit card link for the guest to enter their card details. 
  • The property can then securely retrieve card details after the guest has entered it on the link, for the property to manually process on their card machine. 

What are the benefits of using PayBridge Lite rather than EFT or a manual card machine?

More bookings

  • Guests prefer to pay with their card compared to EFT. 
  • Guests can instantly confirm their booking with their card, instead of logging into their bank to make an EFT. 
  • Less admin for the property, as successful PayBridge payments are automatically added to the booking in the NightsBridge calendar. 

Ability to process deposit when the guest is not present

  • Banks are phasing out manual processing on credit card machines without the physical card being present.
  • PayBridge Lite can serve as a secure virtual process as a replacement to collect the deposit for card machines that can't process card not present. 
  • Can process virtual cards, which isn't a physical card that can be inserted into a machine. 

Automatic processing saves you time

  • Deposits are automatically deducted from the guest’s credit card before arrival (according to the property's deposit policy).
  • Virtual cards are automatically processed - no need for property  staff to find card details, remind themselves to swipe on a certain day  or work out which amount to enter.

Secure environment  

The credit card details are always stored securely in a vault after  processing. Properties will not have the security risk of storing these  numbers.   

Reconciliation

  • The property can track the payment details, card commission and bank fees.
  • A statement of all transactions is available each month.  

Training and support  

  • Comprehensive training is done on activation. 
  • Our support team is available for queries every step of the way (telephone/email/online chat).
  • Unlike PayBridge, the property cannot use the credit link to process cards. 
  • The link can only be used securely retrieve card details are the guest enters their card details on there, for the property to manually process on their card machine. 

PayBridge Lite overview and PayBridge Lite application

  • Here is a copy of the PayBridge Lite overview.
  • Click on the apply button. It will allow you to submit an application to be reviewed by the NightsBridge / PayBridge team.
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