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How to match a payment received in your bank account from NightsBridge with the correct booking

You can use the Payment Recon to reconcile the payments you have received in your bank account from NightsBridge with their related bookings.

Identify the payment you received in your bank account

  • Open your bank statement showing the payment received from NightsBridge.
  • In this example, we are working with the payment received on 19/10/2016 for R2,998.68.
  • Note for the payment:
    1. The date
    2. The reference number. In this example, the reference number is 374202.
    3. The transaction amount

Find the booking number associated with the payment in the Payment Recon

Log into your Owner's Login. Please look at our tutorials on how to access the Owner's Login if you need more information on how to do that.

Click on Payment Recon under the Payments menu

Select the period in which the payment was made to you by NightsBridge

Click on the drop down calendar to choose the start of your search period.

Click on the drop down calendar to choose the end of your search period.

View the payment

Click View.

  • A reconciliation of all payments made to you by NightsBridge during the selected time period will be displayed.
  • Find the transaction you are looking for.
  • The transfer ID and the amount of the payment match the corresponding transaction on your bank statement. The amount paid is the booking amount less the credit card commission and bank transfer fee.

Identify the booking number

  • We batch payments to you if you more than one payment is received on a day to avoid multiple bank transfer fees.
  • The Payment Recon will show the booking number related to that payment. In this example, the payment includes bookings with NightsBridge ID (NBID) 1629750 and 17691524.
  • The PayBridge Payment ID is also shown for the transaction. In this example, the PayBridge Payment IDs are 517201 and 499927.
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