Managing your property's finances should feel just as easy as welcoming a new guest. When you use NightsBridge Pay to accept booking payments, we process the transaction immediately so you can sleep better at night knowing the funds are secure. The deposit usually takes two to three working days to reflect in your bank account. To help you keep track of every cent, we built the Payment Recon page. This area gives you a complete breakdown of every payment processed by NightsBridge.
Read through these simple steps to find your payment details and match them perfectly to your bank statement.
1. Open your payment records
Head over to your NightsBridge Home screen and click on 'Payments & Invoices'.
Next, select the 'Payment Recon' tab.
Simply click on the calendar and choose the exact date range you want to view.
2. Match your payments to your bank statement
When you look at your payment details, you will notice a Transfer ID number. You can use this specific number to match the NightsBridge payment exactly to the deposit showing on your bank statement. If a few different guests pay you on the exact same day, we group those payments together into one single bank transfer. We do this to save you from paying multiple bank fees.
Understanding journals and service deductions
While looking at your payment breakdown, you might spot a transaction labelled as a 'Journal for payment' or a 'Service deduction'.
- Think of a Journal as a simple accounting adjustment. A Journal usually means we processed a reversal for you, or adjusted a dispute deduction.
- A Service Deduction simply means you previously asked us to automatically deduct your regular NightsBridge monthly bill straight from your incoming payments. This gives you one system for everything and saves you from doing extra administrative work every month.
