In this tutorial, we will explain how to cancel an existing booking online from the Owner's Login (WebView) section of the NightsBridge website when you are away from the office and don't have access to the computer with the NightsBridge software installed on it.
You will need to have access to a desktop, laptop or tablet computer with a working internet connection.
If you prefer to do so, you can also use your Android smart phone or Apple iPhone (as long as it has a working internet connection) to manage your property's availability online by using the NightsBridge mobile app.
You will first need to install the app onto your smart phone by searching for it in either the Google Play Store (on Android smart phones) or the Apple Store (on Apple iPhones), downloading and installing it as you would any other app.
NB! If you are using the reservations calendar of another PMS (Property Management System) integrated with NightsBridge (e.g. Semper, Hotelier, etc), you will not be able to cancel existing bookings online from the Owner's Login (WebView) section of the NightsBridge website.
This functionality is only available if you are using the NightsBridge calendar (PCBridge) as a stand-alone reservations system to manage your bookings.
Log into the NightsBridge Owner's Login
Please look at our articles on how to do this if you need more information.
Click on the specific booking to open it
The booking will open underneath the calendar grid
Click on Change
Click on Cancel Booking in the drop-down menu
Click on OK
This will take you back to the main screen of the NightsBridge Owner's Login (WebView)
Booking has been cancelled from the calendar grid
Remember, the cancellation of the booking will immediately be updated on the NightsBridge server so that the room(s) and dates will once again be open and bookable online.
However, you will need to synchronise the NightsBridge calendar (PCBridge) when you get back into the office if you want the cancellation of the booking to reflect in your calendar grid.
Click here for a tutorial explaining how to open the NightsBridge calendar (PCBridge) and here for another tutorial explaining how to synchronise the NightsBridge calendar (PCBridge).