2. PMS Integrated Properties

HRS: How it works

HRS offers direct accommodation bookings on their website.  


Site http://www.hrs.com/
About
  • HRS offers direct accommodation bookings on HRS-powered booking Channels (Internal and External)
Who books here?
  • The public (potential guests) and corporate clients book online.
How to sign up
Bookings
  • Bookings can be made via instant Booking (NightsBridge).
Content: Listing
  • You will need to provide HRS with your content (descriptions and images) so that they can create your listing.
  • When your content or photos change, please contact HRS directly to update your listing.
Payments
  • The guest enters their card details to confirm the booking.
  • You will be sent a password to view the card details.
Refunds

  • Contact HRS directly if you have queries on refunds 
Countries/Currencies
  • HRS is available globally and accepts multiple currencies.
Commission
  • Depends on your agreement with HRS
  • You can contact your marketing manager at HRS or email [email protected]
Rates
  • NightsBridge provides your RACK Rates as entered in your NightsBridge Setup to HRS.
  • VAT and commission payable to HRS must be included in your rates.
  • HRS can only accept one rate from NightsBridge, regardless of whether room types are set up with Unit or Per Person Sharing pricing.
  • HRS can only accept single or double rates:
    • For single rooms, NightsBridge sends the single rate to HRS.
    • For double room or bigger, NightsBridge will send the double rate.
    • If you have per-person sharing pricing and the room accommodates more than 2 guests, update the no. of guests on HRS directly to 2 to avoid bookings made at incorrect rates.
  • For unit-priced rooms, NightsBridge will send the Unit rate.
Specials and packages
  • Specials and packages need to be set up directly on HRS.
Policies

Set up directly with HRS:

  • Deposit and cancellation policy.
  • Child policy.

Updated by NightsBridge:

  • Minimum stays
How to cancel your link
  • Contact NightsBridge if you would like to cancel your link to HRS.
  • You will need to contact HRS directly to cancel your listing.
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