If you're running exclusive discounts and offers, you might want to set up a "Promo Code" that you can distribute via your marketing campaigns.
Go to Rate Discounts
Set up the primary information
- The Type of Discount will default to 'Basic' - use the drop-down menu to select 'Promo Code'.
- The discount will default to active - this is where you can deactivate the discount without deleting it.
- Add the percentage discount you would like the promo code to apply.
- Add the promo code you'll be offering. This is the code guests will use.
- A straight-to-the-rate link is automatically generated for each Promo Code.
Promo Code Best practices:
- Keep it short
- Make it memorable
- Relate it to your campaign
Examples:
- BLKFRI24
- COSYBRAAI
- DIRECT10
Add an Internal Name
Add a Discount Name for internal reference.
⚠️ This is not the actual promo code guests use.
Use a name that helps you identify the campaign.
Example:
- Black Friday 2024
- Corporate Direct Discount
- Wedding Block Offer
Set the applicable dates
- Click on the date widget at 'Valid From' and select the start date.
- Click on the date widget at 'Valid Until' and select the end date.
- Select the specific days within the applicable dates, that you want the discount to be applied to, by ticking each applicable day.
Adding an additional date range
You're able to add additional date ranges to offer the same discount across multiple date ranges.
- Click on the '+Add a new date' button.
- Your system will provide another set of date widgets.
Use the date widgets to set the 'Valid From' and 'Valid Until' dates.
Additional date ranges can be added as required.
Set the price pointing
The price pointing feature will automatically round or point your discounted rate accordingly.
Detailed information on the concept of price pointing is covered within our article, What is Price Pointing?
Discounts without price pointing
Discounts are calculated at a percentage off the base rate.
If you don't apply price pointing the discounted rate may appear as an irregular amount, even though the discount itself is correctly applied.
Rounding
- Click on the drop-down menu and
- Select a rounding
Pointing
- Click on the drop-down menu and
- Select a price point.
Once your price pointing is set, the rate on your Booking Engine will automatically adjust once discounted.
Choose the room types and meal plans
By default, your system will be set to apply the discount to all room types and meal plans. This can be changed to fit your needs.
To individually select from your room types and meal plans:
- Click the toggle to turn it off.
- Tick each of the room types you would like the discount to be applied to.
Save your discount & publish your Setup
Test Your Promo Code
Always test your setup:
- Enter the code on your booking form
- Or use the straight-to-the-rate link
Confirm:
- Discount displays correctly
- Dates are correct
- Room types are correct





