When you have restrictions configured in your account setup (such as rules around same-day arrivals), your NightsBridge Booking Engine automatically directs guests to submit an enquiry instead of making an automatic booking. Viewing and checking these enquiries is quick, simple, and keeps you in full control of your calendar.
Here is how to check your booking enquiries step-by-step:
Step 1: Navigate to your Booking Engine enquiries
Log into your NightsBridge account and open the Main Menu.
Click on Channel Management.
Select Booking Engine.
Click on Enquiries.
Step 2: Review your enquiries
Your enquiries will be displayed in a clear list, starting with the most recent enquiry right at the top.
Why do enquiries appear here?
Enquiries are generated when a guest searches for dates that fall under restrictions in your system setup. This lets potential guests get in touch directly without opening your calendar to automatic bookings before you're ready!
