Guest facing website: https://www.expedia.com
Account login link (keep your login details somewhere safe): https://www.expediapartnercentral.com/Account/Logon
Contact details:
- T: +27 (0) 80 016 1006
- Support option - Once logged into your Expedia account, find the hotel icon at the top of your dashboard.
What do YOU need to do now?
- Add or move photos around regularly to keep your content fresh. (Find "Photos" under the "Property Details" option on the menu.)
- Monitor your content page score to ensure your listing is in an optimal position - A higher score means a higher ranking. (Find "Overview" under the "Property Details" option on the menu.)
- Setup and manage your policies directly on Expedia.
- Visit Expedia's help and support center to stay up to date with news and updates. (Find "Fees, policies and settings" under the "Property Details" option on the menu.)
- Contact Expedia to notify them of any "No Shows" to avoid paying commission for these.
Payments:
- Expedia has multiple payment methods to best suite your needs and each has a slightly different process.
For more information we suggest contacting Expedia's support team.- Virtual Cards: Full payment is made and the card can be processed manually on activation date unless you have a payment gateway linked to NightsBridge, where it will automatically be processed on day of activation.
- Guest Credit Cards: Card details will be made available to you securely within your Owner's Login. If you are using a payment gateway through NightsBridge the deposit will be processed based on your policy setup on our system. Any outstanding balance will need to be retrieved directly from the guest.
- Payments by Expedia: Expedia will take payment and transfer the amount to you.
- Expedia will invoice you directly for commission owed on bookings that you took payment for directly, which you can view once logged into your Expedia account, in the Payments Option.