Expedia: What to do now that you are live

Account login link (keep your login details somewhere safe): https://www.expediapartnercentral.com/Account/Logon

Contact details:

T: +27 (0) 80 016 1006
Support option - Once logged into your Expedia account, find the hotel icon at the top of your dashboard.

What do YOU need to do now?

Add or move photos around regularly to keep your content fresh. (Find "Photos" under the "Property Details" option on the menu.)
Monitor your content page score to ensure your listing is in an optimal position - A higher score means a higher ranking. (Find "Overview" under the "Property Details" option on the menu.)
Setup and manage your policies directly on Expedia.
Visit Expedia's help and support center to stay up to date with news and updates. (Find "Fees, policies and settings" under the "Property Details" option on the menu.)
Contact Expedia to notify them of any "No Shows" to avoid paying commission for these.

Expedia has multiple payment methods to best suite your needs and each has a slightly different process.
For more information we suggest contacting Expedia's support team.
- Virtual Cards: Full payment is made and the card can be processed manually on activation date unless you have a payment gateway linked to NightsBridge, where it will automatically be processed on day of activation.
- Guest Credit Cards: Card details will be made available to you securely. If you are using a payment gateway through NightsBridge the deposit will be processed based on your policy setup on our system. Any outstanding balance will need to be retrieved directly from the guest.
- Payments by Expedia: Expedia will take payment and transfer the amount to you.
Expedia will invoice you directly for commission owed on bookings that you took payment for directly, which you can view once logged into your Expedia account, in the Payments Option.