This tutorial will show you how to resend yourself a copy of the confirmation email generated by NightsBridge for an online booking.
Please note: The confirmation mail for the guest will not be resent.
Log into the NightsBridge Owner's Login (WebView)
Click here for a tutorial explaining how to log into the NightsBridge Owner's Login (WebView).
Click on Recent Bookings under the bookings menu
Select the month and year of booking
Click on the drop-down arrows to select the month and year for which you want to view the online bookings.
Click on the booking
Click on re-send confirmation email
This will resend a copy of the confirmation email for this online booking to your email address.
Click on OK
Check your inbox for the booking confirmation email
Occasionally an establishment or guest might not receive their email notification for an online booking. This can occur due to spam/email filtering from their email service provider.
If you cannot find the booking confirmation email in your inbox, then be sure to check your Spam and/or Junk mail folders to make sure the emails are not filtering - if they are, you need to contact your email service provider to resolve this directly with them.