Running a smart business often means sharing administrative tasks with your team. Because your property management system is already connected to NightsBridge, we do the heavy lifting behind the scenes. This means you will likely only need to pop into the system to adjust specific details, like updating your banking info, changing where your alerts are sent, or tweaking a room description.
Handing over these tasks shouldn't mean handing over the master keys to your entire setup. Whether you want to empower your managers to update room facilities or give your finance team secure access to payment settings, creating User Groups lets you give the right people the exact access they need.
Let's walk through how to quickly set this up together!
💡 A Quick Time-Saving Shortcut
Before we walk through creating a custom group, you might not even need to build one from scratch! To make things easier for you, NightsBridge automatically provides two default user groups ready for you to use:
- All Permissions: Designed for managers or senior staff who need full, unlimited access to your system's settings, rates, and reports.
- Some Permissions: Perfect for front desk or reception staff who just need to view the calendar, make daily booking updates, and check guests in.
If these two default groups cover your needs, you can skip this guide entirely and head straight to our guide on How to add a NightsBridge user login to set up your staff members!
Otherwise, let's look at how to build your own custom group.
Step-by-Step: How to Add a Custom User Group
Step 1: Open your security settings
First, simply open your Property Menu and click on 'Users & Security'.
Step 2: Add your new group
Next,
- select the 'Manage Groups' tab
- and click the 'Add User Group' button.
Step 3: Customise their access
- Give your new group a clear name, like "Management" or "Finance".
- Because your calendar is already integrated with a property management system, you can simply click to hide the Calendar options, as you won't need these!
- You will see a list of access permissions you can share with this specific group.
- If you want to give a trusted management group full access to keep NightsBridge up to date, simply click 'Select All'.
Step 4: Save your new group!
Once you have made your choices, click 'Save'.
Your brand-new group will neatly appear in your list, ready for you to link your staff user logins.
A quick guide to access permissions:
If you prefer to grant specific access rather than selecting all, here is a quick outline of what the different permissions will allow your team to do:
Remember: Because you're integrated with a property management system the Calendar permissions don't apply.
| Category | Permission | Permits the user to: |
|---|---|---|
| Calendar | Not applicable | Not applicable |
| Administration Settings | Payment settings | access the Payments & Banking settings via the tile on Home or on the Property Menu Note: This is not the same as your Payment & Invoices section. |
| Communication & Notification settings | access the Notifications & Alerts setting via the tile on Home or on the Property Menu | |
| Booking Engine settings | access the Booking Engine settings via the tile on Home or on the Main Menu | |
| Users & Security settings | access the Users & Security section via the tile on Home or on the Property Menu | |
| Setup | Setup Login | access to Setup on the Main Menu |
| WebView | Edit Calendar | access the calendar via the Owners Login to add bookings |
Ready for the next step? You can now add a new user and link them to your new user group using our quick guide on How to add a NightsBridge user login
Help Us Shape Your Team Permissions
Because no two properties run exactly the same way, we would love to get your input!
If there is a specific permission, limit, or setting you’ve been wishing for to make managing your team even easier, please let us know using the quick form below. Your daily front-desk experience is exactly what helps us understand what matters most.
While we might not be able to build every single suggestion, we promise that our team reads and talks about every single idea you share as we plan our next steps.
Share your feedback: