Making sure each of your NightsBridge users has a unique user login is the Best Practice! With individual users the details are tracked, giving you access to tracked user activities like who made changes to a booking. Each user login is assigned to a specific user group, this gives you better control over who can access the system and what actions they’re allowed to perform, without needing to share passwords.
1. Do you need a new User Group?
A user group must be assigned to each user login. If you need to create a new user group, do this first.
- Our article on How to add a User Group will help you complete this.
2. Head over to Users & Security
Users can only be added when logged in with the Admin user and password.
Select Users & Security from your Property Menu.
3. Add your new user
Click on the + Add User button.
Fill in the required details for your staff member.
You need to provide a name, a unique email address, and a unique cellphone number that receives text messages.
Do not use shared email accounts or shared phone numbers for these details.
Next, create a password for your staff member.
- Make sure the password is unique - each user must have a different password.
- The password should be 10 characters or shorter.
Then, choose the correct User Group from the drop-down menu to give your staff member the right level of access.
If you need to create a brand new group for this role first, take a quick detour to our tutorial on "How to add a User Group".
4. Give it a quick test
To check that the newly created details work, sign in using your property's BBID number and the new password.