Selling extras on your booking engine allows guests to enhance their stay by adding optional items or services during the booking process. These extras can include anything from breakfast and airport transfers to firewood, spa treatments, or late check-out.
From a setup point of view, selling extras is a two-step process. Each step serves a different purpose, and both are required for the extra to appear on your booking engine.
The Two Required Steps
1. Set up the Stock Item
The first step is creating a Stock Item.
A stock item represents the actual thing you are selling. This is where you define:
- What the item is (e.g. Breakfast, Firewood, Airport Transfer).
- The price.
Think of the stock item as the internal product record. On its own, it exists only inside your system and is not yet visible to guests.
👉 This step is covered in detail in the article:
2. Create the Web Extra
The second step is creating a Web Extra.
A web extra is what makes the stock item visible and selectable on your Booking Engine. This is where you:
- Link the web extra to an existing stock item.
- Choose how (which rate sheet) and when it is offered.
Think of the web extra as the shopfront for your stock item. Without this step, guests cannot see or select the extra online.
👉 This step is covered in detail in the article:
How the Two Steps Work Together
Selling an extra on your booking engine always follows this logic:
Stock Item → Web Extra → Guest Selection
- The stock item defines what you are selling.
- The web extra defines how it is sold online.
- The booking engine presents it to the guest during their booking.
Both steps must be completed for an extra to be successfully sold.
Important to Remember
- You cannot create a web extra without an existing stock item.
- Creating a stock item alone does not make it visible to guests online.