You can close out or block availability for certain days for arrival or departure, but still allow a guest to stay over that date. For example if you don't want a guest to check in or depart on New Year's Day but still want guests who checked in before to stay, you can close the day off. The Close Out can apply to all or specific rate sheets and room types.
A Close Out will block out availability online, but the dates on your calendar will still appear as available.
This type of Close Out is sent to the following channels:
- Own Website
- Booking.com
- Expedia
- Airbnb
All other channels will show that you're bookable on the date that you've closed for arrival/departure.
If you cannot take bookings on the given date, you should rather create a full close out.
Open the NightsBridge Setup
Please look at our tutorials on Setup if you need more information on how to do this.
Click on Close Outs
Add the Close Out
Click on Add to create the Close Out.
Put in the name and type of Close Out
- Put in the name of your Close Out.
- Select the Type of Close Out from the list.
- Closed for Arrival and Departure. You are closed for arrival and departure on the selected date.
- Closed for Arrival. A guest cannot arrive on those days.
- Closed for Departure. A guest cannot depart on those days.
In this example we want to close both arrivals and departures.
Please look at our tutorial on to add a Full Close Out if you want to block the period for staying, arrivals and departures.
Choose the validity dates of the Close Out
- Click on the calendar button next to the date to choose the Valid From and Valid To dates for your Close Out.
- Tick the boxes on the days or the week if you want the close out to apply to certain Days of the week only. For example, you can deselect Saturday and Sunday if you have a close out for a period of several weeks but only want the Close Out to apply to weekdays.
Select the rate sheet and the room types that the Close Out will apply to and save
- Choose which Rate Sheet you want the close out to apply to.
- Select the Room Type you would like to apply the close out to or leave it as All to apply it to all room types.
- Click to Save your changes.
Check your Close Out and edit if necessary
- View your Close Out in the list. In this example you can see the New Year's Close Out just added.
- Click on the Close Out to edit or delete it if you need to do that.
Publish your change
- Click on Exit to return to the main menu.
- Click on Publish to upload your Close Out onto the system.
View your Close Out on your NightsBridge calendar
Open your NightsBridge calendar.
- Choose the Room Type view. Any room types with a Close Out will be highlighted.
- Hover over the room type to see the type of Close Out which is in place.
