How do I Set Up a Child Policy?

This lesson will teach you how to set up a child policy

You may want to do this in the instance, that you want to allow certain age groups into certain rooms at a specific rate. 

You will need to be logged into your nights bridge setup, If you are unsure please click HERE

Click on Step 3: Setup Rates

Click on Step 3: Setup Rates

Click "Set Child Policy"

Click to Set Child Policy

Click in the block "We do take Children"

No Children Under a Certain Age

You will need to click in the block in front of "We regret no Children under the age of"

If you don't accept children under a certain age at all, you can set the restriction here by clicking next to We regret no children under the age of..... and entering an age

If you accept children of all ages, you can leave this blank

In this example, the establishment does not accept children aged 0-11.

 

Set Age Groups (Max 2) to enter Child Policies for

You can specify two age groups to set child rates for

In this example, the establishment wants to set child rates for two age groups: 1. Children aged 11-12 and 2. Children aged 12-18

Set Age Groups (Max 2) to enter Child Policies for

Set Child Policy for each Age Group

There are 4 ways children (in each age group) can be charged

Click on the drop down arrow next to each age category to select

1. Children can Stay Free

2. Children can Pay % of Sharing Rate

The Sharing Rate is the rate you charge for 1 Adult to stay with 1 other Adult

You need to enter the percentage amount e.g. 50%

If for example, the rate for 2 Adults is R800. The Sharing Rate (or Per Person Rate) is R400. In this example, the child would pay 50% of R400 or R200.

3. Children can Pay % of Sliding Scale.

That means the child pays a % of the Adult sliding scale rate, depending on which person they're booked as.

A booking for 2 adults and 2 children makes the children the 3rd and 4th persons.

That means they pay a percentage of the 3rd and 4th person rates as set up in sliding scales.

You need to enter the percentage amount e.g 50%.

If for example, the 3rd person rate is R250 and the 4th person rate is R225. The 1st child will pay 50% of R250 or R125 and the 2nd child will pay 50% of R225 or R112.50.

4. Children can Pay a Fixed Rate

You need to enter the amount that you want them to pay, e.g. R100.

Override Instructions

You can override your default Child Policy for certain room types, using Child Rate Override - click here for tutorial

You can restrict children from staying in certain room types, using Room Restrictions - click here for tutorial

Override Instructions

Choose how you want to charge for 1 Adult and 1 Child

There are 4 options for choosing how you want to charge for 1 Adult and 1 Child

Sharing Adult rate + Child Rate: Adult is charged the Sharing rate or Per Person rate and the Child is charged the child rate (as per your child policy).

Single Adult rate + Child Rate: Adult is charged the Single rate (or what 1 person is charged to stay in the room alone) and the child is charged the child rate (as per your child policy)

Two Adults sharing: Adult and the child are charged the Sharing rate (or per person rate) as if they were two adults sharing

Free Child Override (pays Adult):When two people book and one is an adult and the other a child the Per Person Rate will then apply. If three people book and only one were a child, the child would then be free.

Choose how you want to charge for 1 Adult and 1 Child

Save your Child Policy

Click on Save

Save your Child Policy

Publish

Close all pop-ups to return to main Setup window

Click on Publish to upload your Child Policy onto the system

Synchronise