Clicking on the View Booking and Payments Status button opens a page that brings together key booking and payment information from multiple sources into one single view. Here you can find the answers you need, right when you need them.
Click to View Booking and Payment Status
Click on the View Booking and Payment Status button. In this example, we want to view booking and payment status for Recent Bookings.
Booking and Payment status information will appear for the particular booking
- Booking status with no notification badges.
- Cancelled and Removed booking notification badges.
- Modified booking notification badge.
- Split-leg booking notification badge.
- Double-booking notification badge.
Contact Details
- These are the contact details of the person who made the booking.
Room Details
These details tell you:
- Which room is booked.
- What meal plan it's booked on.
- How many nights it is booked for.
Booking Notes
These details will show a split of how the total amount is made up, when a booking is made including any or a combination of the following:
- extras
- corporate allowances
- cleaning fees.
Payment Statuses show up on each transaction. The different statuses include:
- Waiting for Authorisation
- Authorised
- Paid (with the transfer date)
- Reversal/Refund
- Payment on Hold
- Disputed payment
- 3DSecure process failed
- Delayed payment
All payments made into your bank account from NightsBridge, through either PayBridge or CAPS, will be listed under Payment Recon.
This section will show you the details of the booking when it was originally made. This is useful if you need to compare changes made to a booking.
Any changes to the booking will can be seen in the Booking Notes section of Booking Details.
