How do I change the guest to a different client

Sometimes you might have an agent who has booked on behalf of a guest. If the agent give your the guest details, you can easily capture them into BridgeIT by following the steps below.

Open the booking

Click on the change or add new client button

If adding a new client, click on add new client.

If the guest has previously stayed with you, you can easily search for them by typing in their name or contact details.

If they're a new guest, you can add them as a new client.

Capture client details

Save the details

You will see that the Made-By and the Guest client details are different now. This means that someone has made the booking on behalf of the guest.