How can I setup an Always Valid special rate override?

This tutorial will explain how to setup an "Always Valid" special rate override and the various different options you have available to you.

Open the Special Rate Overrides in setup.

If you're not sure how to do this, please check this tutorial on how to find this section in the setup.

Click on "Add" in order to open the section where you can create the override.

Add a name for the special rate override that you're creating.

The rate name will give you a way to easily identify the override that you've added and what it's for. You will use this name as a description of what the override is for.

Use a name that gives you an indication what the special is for.

E.g. If you're increasing your rates for a specific period, you might want your name to describe the purpose.

Make sure that you've selected "Always Valid" as the type of special rate override.

If you would like to know more about the other types of special rate overrides, please click here.

Select the days of the week that the override is valid for.

You would use this if you would like the override to only apply for stays on specific dates during the week.

E.g. if you would like to only override your rates for week days and not weekends.

The special rate override will be applied on the days that have been ticked.

Put in the percentage (%) change in the rate.

Keep in mind that fixed child rates will not be overridden, only the percentage sliding scale and sharing rates. If you're not sure what child rates you have setup, please have a looking by following the instructions here.

This section will adjust your rates according to the percentage (%) increase or decrease. Please ensure that you know what the rate is for the dates selected and therefore by how much you would like to change the rates by.

The rate adjustment will be done according to the rates that you've got in your rate sheet for the period. This means that if your rates are R100 for the period and the adjustment is a 10% increase in the rates, the new price will be (R100 + R10) = R110.

Add the dates that the override will be valid for.

This section will allow you to add the dates on which this override will apply. Therefore, if the override will only apply for a long weekend, the "Valid From" will be the first night and the "Valid Until" will be the last night of the long weekend.

In this case, we're setting up the override to apply to the peak season during December/January.

You're also able to add more periods in which the override will be valid for. This means that you can apply the same override for multiple periods and not just one.

Does a minimum length of stay apply?

If you're not sure what a minimum stay is, please click here.

If you only want this override to come into effect for bookings that are more than 1 night, you would need to set this up here.

First, you would need to click on the slider to the right and then you will be able to set your minimum stay period.

Would you like to setup price pointing?

Price pointing allows you to setup your prices so that they're rounded to a specific price. E.g If the price is R500 per night, you can setup the price pointing to round off to R499 per night.

  • Price Rounding: You can setup the price rounding which means that the price will be rounded to the nearest R1, R5, R10, R100 etc. This is useful when you have rates that are not whole numbers and you would like round off the price.
  • Price Pointing: You can then setup your price pointing to then round the price to the nearest 99 or 95 if the rate change ends up on a 100 or 1000 denomination. Therefore if your rate is R100, the system will then round your prices to R99.

Would this override apply to a specific rate sheet or channel?

If you would like to only apply the override to a specific rate sheet such as the RACK or an STO, you're able to select this here. This would only be relevant if you've setup multiple rate sheets for different channels/agents (click here if you're not sure what and STO is).

You're able to apply the override to one or multiple rate sheets at a time.

Alternatively, you could also choose to distribute this override to a specific channel such as your own website or to an OTA like You're also able to apply the override to more than one channel at a time.

Only sites that you have connected through NightsBridge will show in this list and so if the channel you're looking for is not in the list, it's not connected to your NightsBridge.

Keep the following in mind that certain channels like, Expedia, Agoda, etc. require that you provide them with the "best available price" or rate parity. Therefore, if you only give the override to one of the channels and not the competing site, they will be unhappy.

Does the override apply to any specific room types/meal plans?

If you only want your override to apply to a specific room type or meal plan, you're able to set this up using this section.

You would first need to click on the slider to turn off the setting that applies the override to all room types/meal plans. Once you've done that, then you can tick the boxes to choose which room types and meal plans the override will apply to.

When you're happy with your selection, save and publish your setup.

Once you're finished with setting your preferences, you will then need to save and then publish the setup.

It's always recommended that you test to see if you've setup the override correctly by double checking on your own website and maybe make a test booking.