Recent updates
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How to cancel a booking using your NightsBridge App on iPhone
ArticleSituations can cause guests to cancel their bookings. It is important to remove the booking from your calendar quickly so you can free up availability and allow another booking to come through.
You can cancel bookings on your NightsBridge App. Any changes done on the NightsBridge App are immediately live on your NightsBridge system
How NightsBridge works iPhone Mobile App Bookings on the iPhone Mobile App
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How to add a room to a booking on the NightsBridge App on iPhone
ArticleIf a guest calls you and asks you to add another room to their booking you'll need to allocate another room, making it a multi-room booking. You can do this while on the move using the NightsBridge App.
The room change done on the NightsBridge App is immediately live on your NightsBridge system.
How NightsBridge works iPhone Mobile App Bookings on the iPhone Mobile App
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How to install the Nightsbridge app on an iPhone
ArticleYour NightsBridge system is also available as an application on your iPhone. The app will allow you make and change your bookings while on the go.
How NightsBridge works iPhone Mobile App Setting up the iPhone Mobile App
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How Tripadvisor automatic reviews emails work
ArticleNightsBridge, along with Tripadvisor, provides you with a service where an email is automatically sent out to a guest 7 days after departure, asking the guest to review their experience with your property.
Working with channels International booking sites Tripadvisor
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GuestRevu: How it works
ArticleNightsBridge integrates with GuestRevu. GuestRevu is an online reputation management tool which collates reviews from other review site and allows you to track competitors' online reviews. GuestRevu also enables you to send customised surveys directly to guests.
GuestRevu LITE is a free product which provides a limited version of some of this functionality.
Working with channels Local booking sites Other local booking sites
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Hotelbeds: Rates and Commission
ArticleThere are two contracting models available through Hotelbeds. These impact the rates and commission.
Working with channels International booking sites Hotelbeds
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Hotelbeds: Payments
ArticleThe are two contracting models available through Hotelbeds. The contracting model impacts the way payments are handled.
Information on payments is displayed in the Notes on the Booking in the NightsBridge Calendar. It is also included on the email booking confirmation from NightsBridge, and on Bookings>Recent Bookings on your Owner's Login.
Working with channels International booking sites Hotelbeds
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What is Google Hotels?
ArticleMillions of travelers around the world search for hotels on Google every day.
Google Hotels allows travelers to find accommodations from all relevant properties that Google has knowledge of, as well as more than 200 professional online travel agencies, hotels, and aggregators with whom Google has relationships.
By creating a verified Google My Business profile, any NightsBridge property can take advantage of this new connection feature.
Working with channels International booking sites Google Hotels
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What do I do if my booking link does not show on Google Hotels?
ArticleGoogle Hotels has some specific requirements before they allow you to link your NightsBridge.
There are number of reasons why your booking link request might be rejected:
Working with channels International booking sites Google Hotels
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How does the NightsBridge link to Google Hotels work?
ArticleNightsBridge have recently partnered with Google to make it free for all accommodation providers to list their direct booking link on their search listing, along with real time availability and rates.
Working with channels International booking sites Google Hotels