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How to set up or update bank details

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The banking details for the account that receives payments from NightsBridge and guests is managed in the 'Deposit & Booking Policy' section.

Open the NightsBridge Setup

Please look at our articles on Setup if you need more information on how to do this.

Click on Step 4: Deposit & Booking Policy

Define your Payment Details

This is where you specify the payment options available to guests.  

Since international guests find it easier to pay via credit card, we recommend that you accept credit cards if possible.

Click on the Payment Details drop down arrow and select from these options:

Payment Option
Credit Card Only You only accept credit card payments
EFT Only You only accept electronic fund transfer (EFT)/ bank transfers
Both (Credit Cards & Bank/EFT) You accept both credit card payments and electronic fund transfer (EFT)/ bank transfers
No Money You only accept cash on arrival

Enter your Bank Details

Generate your Security OTP (two factor authentication)

  1. Choose to send via Email or SMS.
  2. Click 'Generate Code.
    The security OTP will be sent to the Property Owner contact details in Step 1: Basic Setup
  3. Type in the Security Code received via email or sms.
  4. Click 'Submit'.

Update your banking details in both sections indicated below

  1. Account Details: Payments from NightsBridge / Credit Cards
  2. Account Details: Guest bank transfers

Bank details for NightsBridge to pay you

These bank details are used when NightsBridge pays a property. These could be payments from booking channels or PayBridge.

  1. Select the bank from the 'Bank Code' drop-down menu.
    Select 'Other' if your bank is not listed.
  2. Type in the account name in the 'A/C name' field.
  3. The universal branch code will automatically populate if you selected a bank from the list.
    If you selected 'Other' from the Bank Code list, insert the branch code of your bank.
  4. Select the 'Account Type' from the available options.
  5. Insert the 'Account No' in the field provided.

Bank details for bank transfers from guests

These bank details are provided to guests to process EFT/Bank transfer payments.

Even if your default payment method for guests is credit card, you need to update these banking details in case you receive an EFT payment in the future.

Do you use the same bank account to receive payments from both NightsBridge and guests?

  1. Click 'Copy banking details'.
  2. The bank details you entered in the section above will appear in the box.
  3. Confirm that the Proof of Payment Email is correct. You can update this here if needed.
  4. Click 'Save'.

Click on 'Copy banking details' - this is to provide you with the banking details layout. You will be amending the details.

You must ALWAYS click on Copy banking details in case you receive an EFT payment in the future.

The account details will appear in the box.

  1. Replace the banking details with the details for the account you want the guest to pay into.
    In this example, the bank details have changed from First National Bank 222222222 to Capitec Bank 00000000.
  2. Update the Proof of Payment Email if necessary.
  3. Click 'Save'.

Publish the changes

Click 'Publish'.

Your banking details have now been updated.

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If you invoice your guests from NightsBridge, please make sure you update your banking details on your invoice and proforma templates as well. Please look at our articles on invoice templates if you need more information on how to do that.

Congratulations, you are done!
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